Microguide

Family Cyber Resilience

Family Cyber Resilience helps families plan for everyday disruption - when digital systems are temporarily unavailable, accounts get locked, services go down, or devices are lost, compromised or replaced.

This guide is forFamilies and household decision-makers.
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What matters most

These are the areas that usually make the biggest difference in everyday household digital safety.

  1. 01
    Stay reachable when technology failsKnow how you would contact family members if your usual phone, messaging app, or internet connection stopped working. Simple alternatives such as phone calls, text messages, or written contact details are often enough.
  2. 02
    Maintain access to essential spendingHave more than one way to pay or withdraw money if your main card, banking app, or payment service is unavailable. Keep a small amount of emergency cash for essentials such as food, transport, or urgent household needs.
  3. 03
    Be prepared for lost, stolen, damaged, or compromised devicesPhones, tablets, and computers can be lost, stolen, damaged, infected, or replaced. Make sure important data is backed up, devices can be locked or wiped, and recovery does not depend on the affected device alone.
  4. 04
    Have a simple plan for likely disruptionsThink through how you would respond to a lost or stolen device, account lockout, payment issue, banking account access problem, card fraud, or service outage. A simple plan agreed in advance can reduce stress and speed up recovery.
  5. 05
    Avoid dependence on any single serviceConsider what would happen if one device, app, provider, payment method, or communication channel stopped working unexpectedly. Sensible backups help prevent one problem from disrupting the whole household.
Full guide

Go from understanding the risk to doing something about it.

The complete guide turns the key ideas into realistic settings, decisions and routines you can apply at home.

01

What to keep in perspective

Context that helps you avoid overreacting, underreacting, or focusing on the wrong risks.

02

Sensible defaults

Practical starting settings and routines that work for most households.

03

What to watch for over time

Things that may need reviewing as devices, accounts, habits and family circumstances change.

Take the next step

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