Trust • Protection • Confidence • ResilienceStay protected as things change.
Looking after your household’s digital safety takes time. Devices need updating, accounts need protecting, privacy needs checking and new risks keep appearing.
CyberSprouts Care Plans help take that burden away. Choose the level of support you want, from practical guidance through to managed protection and ongoing help — so you can spend less time managing security and more time getting on with everything else.
CyberSprouts Care Plans are on the way.
We’re developing three levels of ongoing care, from practical guidance through to managed protection and support when something goes wrong.
Want to know when Care Plans become available? Leave your email address and we’ll keep you informed.
We’ll only use your email address to contact you about CyberSprouts Care Plans.
Choose the level of help that suits you.
Every Care Plan builds on the one before it. Start with practical guidance, add managed protection, or include ongoing support when something goes wrong.
| What’s included | Guidance | Guidance & Protection | Guidance, Protection & Support |
|---|---|---|---|
| Guidance | |||
| Ask Kyla - Digital Safety AssistantYour digital safety assistant for questions about scams, accounts, devices, privacy and everyday online safety. | ✓ | ✓ | ✓ |
| Digital Safety ScoreAssess your household, identify priorities and repeat the check over time to track improvements to your digital safety. | ✓ | ✓ | ✓ |
| Safety Updates & AlertsImportant scams, emerging risks and changes affecting your digital safety. | ✓ | ✓ | ✓ |
| LibraryPractical guides, step-by-step instructions and useful resources to help you stay safer online. | ✓ | ✓ | ✓ |
| Configuration GuidesRecommended settings for devices, accounts, apps and home technology. | ✓ | ✓ | ✓ |
| PlaybooksClear instructions for common digital-safety problems and incidents. | ✓ | ✓ | ✓ |
| MicroguidesShort, focused guidance covering specific risks and practical actions. | ✓ | ✓ | ✓ |
| Tools & TemplatesChecklists, agreements, worksheets and practical planning resources. | ✓ | ✓ | ✓ |
| Protection | |||
| Exposure MonitoringRegular checks of your email addresses against known data breaches, with notifications when new exposures are found. | ✓ | ✓ | |
| VPNSecure connections for supported devices when using untrusted networks. | ✓ | ✓ | |
| Backup ProtectionManaged backup configuration and protected storage for supported devices and data. | ✓ | ✓ | |
| Password & Identity ProtectionPassword-manager protection plus help with passwords, passkeys and MFA. | ✓ | ✓ | |
| Managed Device ProtectionSecurity baselines, updates and protection for supported household devices. | ✓ | ✓ | |
| Credit File MonitoringMonitoring for relevant searches, accounts and applications on your credit file. | ✓ | ✓ | |
| Safer BrowsingAdditional protection against known malicious and phishing destinations. | ✓ | ✓ | |
| Data Broker Removal & MonitoringFind exposed personal information, request removal and monitor for republication. | ✓ | ✓ | |
| Support | |||
| Scam & Suspicious Message SupportHelp assess suspicious emails, texts, calls, websites and messages. | ✓ | ||
| Account Compromise & Recovery SupportHelp when an account is hacked, taken over, locked or inaccessible. | ✓ | ||
| Lost or Stolen Device SupportPractical steps after an important device is lost or stolen. | ✓ | ||
| Fraud & Financial Incident SupportGuidance after suspected or attempted fraud. | ✓ | ||
| Serious Cyber Incident SupportHelp with ransomware, widespread compromise or multiple affected accounts and devices. | ✓ | ||
| General Cyber Safety SupportA route for genuine digital-safety concerns that do not fit another category. | ✓ | ||